Support Centre
How can we help you?
Whether you’re looking to get in touch, organise a repair, start a return, or find quick answers in our FAQs, this page will guide you to the support you need. Can't find what you're after? Contact us directly via the form or contact details below.
Returns & Exchanges
Stoney Creek is committed to providing quality products to our customers. We understand some of the challenges of buying online, and we are here to help.
Warranty & Repairs
Find out more about our warranty policy and access our Warranty & Repairs application form.
FAQs
Searching for answers? View our frequently asked questions about orders, returns, shipping, warranty and more.
Contact Details
Phone: +44 1642 712 211
Head Office Phone: +64 7 541 1557
Email: admin@stoneycreekoutdoors.co.uk
Office Hours
UK Office Hours
Monday – Friday, 9.00am – 5.00pm
New Zealand Head Office Hours
8.00am – 5.00pm
(New Zealand time - NZDT)
Sat – Sun, Closed
Address
Stoney Creek (est 1994) UK Ltd
VAT# 281175013
Business Address:
10 John Street, London, WC1 N2EB
Warehouse Address:
18 Ellerbeck Way, Stokesley, Northyorkshire, TS9 5JZ
Send an enquiry
Can't find what you're after? Please fill out the form below and we will respond to your enquiry as soon as we can.